It's
Your Responsibility
Inspecting
your new Watertech Whirlpool Bath unit prior to installation
is the responsibility of the installer/building contractor
who acts on behalf of the owner/user. You and your installer/building
contractor are responsible for ensuring the unit is
free of defects or damage.
Notices
are placed on and in the the unit and shipping carton
advising the installer of this responsibility. In the
event of a problem, the unit must NOT be installed.
Watertech is NOT responsible for defects or damage that
could have been discovered, repaired or avoided by proper
inspection and testing of the unit prior to installation
(see installation instructions). The tub must be checked
thoroughly upon delivery for any damage that may have
occurred during shipping and handling.
Damage
incurred in shipping is the responsibility of the CARRIER.
In many instances, Watertech delivers its line of whirlpool
baths on our own trucks to ensure proper handling and
delivery of the product. Regardless of company carrier
or common carrier shipping, it is your responsibility
to inspect the unit upon delivery prior to signing the
acceptance in good condition section of the invoice.
If damage is detected, it must be reported to Watertech
immediately and in the case of common carrier, to the
carrier in writing with a request for an inspection.
Failure of the carrier to respond should be reported
to Watertech and the common carrier company. Your freight
claim should be filed promptly thereafter.
Damage
occurring to the unit during or after installation is
the responsibility of the installer and/or building
contractor.
Remember,
the user/installer must open the crate and inspect the
unit for damage when it is delivered. If the unit is
damaged it is YOUR responsibility to report damage immediately
to your Watertech Whirlpool Bath distributor and/or the freight company. DO NOT sign
the freight bill if damage is found.
Pre-test
your tub BEFORE placing it in your bathroom. Your Watertech
Whirlpool Bath goes through rigorous testing at the
factory but shipping and handling sometimes damages
the units or works the pipe system loose. Therefore,
after receiving your tub and before moving the unit
into your bathroom to install, place the tub in an area
where water spillage can occur (driveway, garage or
basement with a drain, etc.). Fill the tub with water
to about 2-3 inches above the jets. Plug the motor into
an outlet. While the motor is running, check all pipe
and pipe fittings for moisture (the best way to do this
is by taking a piece of Kleenex tissue and rub it over
all pipes and fittings. Any moisture means there is
leakage at that fitting).
Watertech
is NOT responsible for damage that could have been discovered,
repaired, or otherwise avoided by proper inspection
and testing prior to installation. Again, damage to
the unit during or after installation is the responsibility
of the installer/building contractor.
Statement
of Limited Warranty
Watertech
Whirlpool Bath warrants that all jetted tubs
under its manufacture will be free from defects in material
and workmanship under normal use and service. Watertech
will replace (cost of freight, installation, cost of
fuel, and service labor at user's/owner's expense) or
at our option repair any part or parts of a complete
jetted tub including jets, seals, switches, and
other components which malfunction under normal use
or service within one (1) year from the date of purchase
for all users. Pumps carry a lifetime warranty.
All claims must be reported within 15 days of receiving the whirlpool. The warranty shall not apply
if the product has been altered in any manner, or have
been subjected to misuse, negligence, or accident,
or used in a manner contrary to the operation of a
Watertech Whirlpool Bath.
Additionally,
Watertech will replace (cost of freight, installation,
cost of
fuel, and service labor at user's expense) with the
prevailing comparable
model or at our option repair any vessel within one
year of the purchase
date for the original purchaser. This warranty is not
transferable and
applies to single family residential users/owners only.
Watertech
Whirlpool Bath is not liable for any
consequential or incidental damages. In no case
will Watertech be
held liable for damage to surrounding area or property
caused by leakage or malfunction of the whirlpool
tub structure or any of its components. This warranty
does
not cover any damages or problems resulting from
abuse, misuse, negligence, accidents, or improper
installation
of the unit by any other party other than Watertech,
including, but not limited to, acts of God, or
any other
means beyond the control of the manufacturer.
It
is the responsibility of the customer/owner to ensure
the tub purchased is designed for their particular installation.
At no time will Watertech be liable for more than the
original purchase price of the tub or whirlpool bath.
This
warranty is void if the unit is not installed per instructions,
hooked up to improper voltage, altered or modified in
any way, unusual or visibly damaged by accident, mishandling
or abuse. Purchasing from Watertech Whirlpool Bath under this warranty constitutes a mutual agreement
to its provisions. This warranty supersedes all prior
warranties and/or guarantees.
Should
service be required, all production parts thereof must
be returned freight paid by distributors, O.E.M.'s,
dealers, contractors, and/or homeowners directly to: Watertech
Whirlpool Bath & Spa
P.O. Box 1471
Johnson City, Tennessee 37601 |
